Frequently Asked Questions

Joining a Sweepstakes

How do I enter for a chance to win?

Entering is quick and easy! Just go to the page for the experience you want and make a donation or choose “enter without donating”  from there. If you choose to donate, 100% of your donation will go to Change Starts With Me. In return, you’ll earn entries to win. The more you give, the more entries you’ll receive up to the entry limit of 6,000 entries, which applies whether you donate or not. Just one more way goodwill pays off.

How do you select a winner for each sweepstakes?

Per our official rules, we’ll use an automated drawing process to select a potential winner for each experience. Selection is completely random and fair—and generally occurs within two weeks after the sweepstakes closes, but see each sweepstakes set of rules for the full details.

Do people really win these experiences?

Yes! The winner is randomly selected using an automated drawing process—and featured on individual sweepstakes pages once they’re chosen. Learn more about past winners and the charities they helped contribute to here.

How many entries can I earn?

The maximum number of entries allowed for each sweepstakes is 6,000 regardless if you choose to donate or not. You can donate as much as you’d like to each cause, but your entries cap out at 6,000. Be sure to check the sweepstakes rules for each experience for more details.

Are there any age restrictions for sweepstakes?

Yes. Each sweepstakes has its own set of age restrictions—based on the experience being offered. Check out the specific rules of each sweepstakes for more info on restrictions.

Is my donation tax-deductible?

Absolutely! 100% of every Alltroo donation goes to Change Starts With Me, a public 501(c)(3) organization. As such, any donation you make through our platform is tax-deductible in the US.

What is your refund policy?

All charitable donations made through Alltroo are final and nonrefundable.

Winners & Prizes

Can I donate a prize or an experience for an Alltroo sweepstakes?

If you are an athlete, celebrity, company, or charity interested in building a prize or an experience with us, we’d love to hear from you! If you are or represent one of these parties, please email us at [email protected].

How will I know if I’ve won an experience?

Unless the sweepstakes rules say otherwise, we will contact the winner(s) of each sweepstakes via email—then arrange a scheduled video call! Winners are typically selected and contacted within four weeks after the sweepstakes closes.

Your Account

Is my payment info secure on the Alltroo site?

Absolutely. We use a highly secure third-party payment processing service. All payment details are processed using Level 1 PCI Compliant systems to ensure your personal information is safe and secure at all times.

Your Good can make all the difference

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